Who would benefit?
This course will benefit anyone who has already achieved the practitioner certificate and wishes to enhance their knowledge further. This is an essential course for managers, supervisors, sales executives and staff responsible for developing /maintaining client relationships.
How does it work?
Building upon your practitioner knowledge this course goes deeper to give you a greater understanding of the skills necessary for communication excellence. Develop a super-awareness to enable you to pin-point when rapport breaks down during meetings/interactions with others and how to instantly get the communication back on track to effect the best win-win outcome in any given situation.
What can you gain?
Improved management/leadership through a greater understanding of the unconscious mind
How to detect de-motivating beliefs and harness their energy into a new positive direction
Become skilled at defusing conflict and overcoming resistance
Learn how to say "no" when "yes" is not an option and still maintain a good relationship
Identify different thinking styles to be more persuasive
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